The Importance of Leadership and Brand Alignment

Posted by Allie Hackel on Aug 24, 2017 11:32:00 AM

On August 14, 2017, Kenneth C. Frazier, Chairman and CEO of Merck, resigned from President Trump’s American Manufacturing 

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Topics: pharmaceutical, risk management

Stealth Fighters, Cargo Helicopters, and Client Relationship Management Pt. 2: Managing Perceptions and Expectations

Posted by Christopher Dent on Jul 20, 2017 12:24:05 PM

In part one of this blog, we discussed the scrutiny Lockheed Martin is facing due to the seemingly high cost of its helicopters and stealth fighters.  We also established that value is a better metric, than looking at cost alone. But, regardless of how the true value of a program should be assessed and reported, Lockheed Martin must contend with how its various programs are in fact perceived by customers and other stakeholders. Conventional wisdom states that “the customer is always right.”  Further, explaining to a concerned client why their concerns are irrelevant and unfounded is not a viable business model. What can Lockheed’s headaches with the F-35 and CH-53K teach us about client management?

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Topics: Brand Insights, Competitive Strategy, risk management

Stealth Fighters, Cargo Helicopters, and Client Relationship Management

Posted by Christopher Dent on Jul 12, 2017 1:38:43 PM


Cost vs. Value: Which Is the Better Metric?

The development and delivery of every product or service risks experiencing problems, from a delivery driver taking a wrong turn to fighter pilots getting sick while flying advanced aircraft.  However, expecting and preparing for these setbacks can help business executives navigate even the most challenging obstacles, and, in turn, keep their earnings, reputation, and client relationships intact.

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Topics: Brand Insights, Competitive Strategy, risk management

Presenting the Obvious: A Strategic Interpretation of David Foster Wallace’s, "This is Water"

Posted by Robert Flynn on Jun 8, 2017 1:20:57 PM

It’s commencement season, a time of celebration and anticipation of what the future will bring. While attending graduations this weekend, I was reminded of the one speech that broke the mold; David Foster Wallace’s commencement address at Kenyon College in 2005, later published in book form in 2009 as This is Water: Some Thoughts, Delivered on a Significant Occasion, about Living a Compassionate Life.

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Topics: Competitive Intelligence, Competitive Strategy, risk management

Strategies for Investing in Developing Markets

Posted by Robert Flynn on May 17, 2017 3:01:13 PM

The global economy is in transition, not so much as the result of fluctuating superpower politics, but more so as the quiet byproduct of shifting investment in emerging economies. We are at the end of supersized returns previously found in Brazil, Russia, India, China, and South Africa (BRICS), foreign direct investment constants since 2001 that have in recent years become increasingly fragile economies. Their era as primary centers for investment has been replaced by a “Frontier Era,” a period marked by a concentration on economies scattered throughout Africa and Asia. A dramatic shift as hundreds of millions of dollars in foreign direct investment will swing from the pockets of one group to new, emerging markets.  

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Topics: New Market Entry, Competitive Strategy, risk management

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