On the Dangers of Navel Gazing: Lessons Learned from UK Retailer’s Lack of External Market View

Posted by Ken Sawka on May 31, 2018 1:40:11 PM

Being Too "Inward Looking"

Steve Rowe, CEO of UK-based retailer Marks & Spencer (M&S), last week acknowledged the secret that most corporate executives try to keep hidden: that his company has become too “inward looking.” In an interview with the BBC, Rowe admitted that part of the retail chain’s troubles are due to its failure to keep pace with external trends, namely consumer behavior and e-commerce. 

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Topics: Market Analysis, Competitive Strategy, strategic planning, Retail

Not Your Grandfather’s Gas Station:  Shell explores new technologies and business models at its gas station network in Europe

Posted by Diane Borska on Oct 26, 2017 2:47:27 PM

About a month ago, I was at a conference held in the motor city, also known as Detroit.  The conference topic was electrification and mobility with the discussion centered not on “if” the transportation sector was moving toward electrification but “when,” specifically, “how quickly.”

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Topics: Energy and Utilities, strategic planning

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